NCRI values its clients and strategic partners, providing them with the most cost-effective business solutions. We bring cutting-edge technologies and innovative strategies to the table because we believe you grow when you grow. NCRi is a business process outsourcing BPO company headquartered in Canada. Providing outsourcing solutions to businesses for the last 13+ years. NCRi’s core focus is on developing digitalization transformation strategies, that enrich the customer experience, improve efficiency, mitigate risk, increase compliance, and control costs for our clients including Fortune 500 since 2008. We transform the entire customer experience, by empowering and developing our team, enabling technology to drive innovation, and continually improving our processes. 

At NCRI we value our clients and strategic partners, providing them with the best, most cost-effective business solutions. Bringing cutting-edge technologies and innovative strategies to the table, because we believe when we grow, you grow. 

With swiftly changing market trends and high-expectation consumers we have expanded our services, equipping our partners to reach full potential by bringing together technology and human ingenuity.  Adding substantial value to our delivery, fitting to the global financial conditions. Today we provide a wide range of business solutions to make businesses thrive.

• Flawless AR
• Omnichannel CX
• Data-driven Analytics

• Bookkeeping
• HR Support
• IT Enabled Services
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  Software as a Service (SaaS) differs from the traditional paradigm in that the programme (application) is already ready to use. A server for a cloud instance can be easily created, and the application will be ready to use in a matter of hours. This reduces the time it takes to install and configure the software as well as any problems that may arise.

  Cost Savings

   

  SaaS can save money because it is typically delivered in a shared or multi-tenant environment where hardware and software licence costs are lower than in a traditional model.

  Another advantage is that you can quickly expand your client base because SaaS allows micro-enterprises to use software that they would not otherwise use due to high licence costs. Maintenance costs are also reduced because the SaaS provider manages the infrastructure and distributes it to all clients who use the solution.

  Scalability

   

  A perfect SaaS solution is hosted in scalable cloud environments that are simple to integrate with third parties.

  Third-party-enabled features are easily included within the SaaS app using APIs, easing the process of adopting better features to the platform.

  Scaling on the user end is also simple because it eliminates the need for users to purchase software or servers. After all, businesses only subscribe to the services they require. If their requirements change, they can easily upgrade to a more appropriate subscription with a few clicks.

  New releases

   

  When a service provider employs SaaS, the solution is upgraded and made available to their customers. Upgrades and new releases

  are less expensive and time-consuming than the traditional method of purchasing and installing an upgrade package (or paying for specialised services to upgrade the environment).